Join the Team!
About the business
Join us on an exciting journey working in our three dynamic e-commerce ventures, each offering a unique contribution to the world of creativity and craftsmanship.
- Kit & Co: In the last three years, we've built a thriving community around polymer clay artistry. You'll be part of a team that provides exceptional tools and supplies, engages with artists through online platforms, and occasionally hosts hands-on workshops.
- Sweetpea Finery: With over a decade in the market, Sweetpea Finery has established itself as a premier online destination for bespoke millinery. As a team member, you'll contribute to the creation and distribution of elegant, stylish headpieces that celebrate special moments.
- Cookie Couture: As the newest venture in its inaugural year, Cookie Couture is an emerging favorite in the baking community, specializing in designing and selling cookie decorating tools.
Who we’re looking for: Are you an energetic, enthusiastic, confident person looking for a role in a highly creative field. Do you want a career in an ever evolving, fast pace, exciting industry? Do you consider yourself an independent, focused individual who is tech savvy as well as being a people person? If so, you need to apply for this position.
Working alongside myself and a part-time colleague, you'll be an integral part of a small, dedicated team. We value hard work, creativity, collaboration, and a commitment to quality. If you're passionate about creative projects, and are ready to build a career in the exciting field of e-commerce, we'd love to have you on board.
Tasks & responsibilities:
As the junior member of our small team your role will include a lot of variety from day-to-day, and throughout the year. While training and supervision is provided, the successful application will be self-motivated with the ability to work with minimum supervision.
You’ll assist with:
- Incoming inventory management, preparation and packaging.
- General maintenance of showroom, storerooms, warehouse spaces and workshop spaces.
- Customer Service; manage phone, emails, and social media enquiries.
- Packing customer orders, ensuring they are ready for daily despatch
- Product photography for website and social media.
- Website backend (Shopify) to manage product listings.
- Creating and curating social media content social Media content and posting - primarily Insta, Facebook, Pinterest & TikTok
- Online promotions and events.
- Organisation and facilitation of in-house craft workshops.
- In person retail sales via local, intra and interstate pop up shops and showroom (travel and weekend work required during this business season July - Nov)
- Production of millinery (training provided), pricing and preparation for pop up shop sales.
- Working with our brand ambassadors and content creators.
- Preparation and organisation of fashion photoshoots.
You need to be comfortable working unsupervised, and occasionally traveling and working outside of Cairns for short periods.
Qualifications & experience
Demonstrate the following through school, volunteer, extra-curricular, employment or training:
- Customer service experience – minimum 2 yrs.
- Time management and problem-solving skills.
- Strong written and verbal communication skills.
- Demonstrated creative skills in either craft, art or photography.
- Interest in ecommerce content management systems and digital marketing strategies.
- Basic knowledge of Microsoft Excel.
Benefits
- A friendly, supportive and professional small business environment
- Employee Discounts
- Great customers
- 5 Day week (Mon-Fri) primarily
- Working from Cairns Craft Cottage in Tills Street Westcourt
- Some flexibility with hours
Hours
Permanent - Full time (Monday - Friday) with some weekend and after hours work required. Travel and overtime allowance or time off in-lieu to be arranged.
Location
Tills Street, Westcourt.
Junior Rates Apply
More information
To discover more about our brands, and find out if this is a good fit for you, we invite you to visit our social media and websites prior to applying.
Apply via seek with an introduction letter highlighting what about our brands attracts you to the position. Please include a resume, with referees.
Please do not apply directly, we are accepting all applications via Seek:
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